Lactanciacontere.com is committed to making its website accessible, in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of websites and mobile applications in the public sector (hereinafter, Royal Decree 1112/2018, of 7 September).

This accessibility statement applies to lactanciacontere.com.

Compliance status

This website is partially compliant with Royal Decree 1112/2018, of 7 September, due to the exceptions and non-compliance of the aspects indicated below.

Content not accessible

The content below is not accessible for the following reasons:

Non-compliance with Royal Decree 1112/2018, of 7 September: There may be several editing errors on some web pages, both in HTML content and in final documents, published after 20 September 2018.

Disproportionate burden: not applicable.

The content does not fall within the scope of applicable legislation: there may be office files in PDF or other formats published before 20 September 2018 that do not fully comply with accessibility requirements.

Comments and contact details

Communications

Communications regarding accessibility requirements (Article 10.2.a of Royal Decree 112/2018, of 7 September) can be made via the following contact form.

For example:

• Report any possible breaches by this website.
• Convey other difficulties in accessing content.
• Submit any other queries or suggestions for improvement regarding the accessibility of the website.

Communications will be received and forwarded by the Directorate-General for Digital Services and Citizen Experience, part of the Department of the Vice-Presidency and Digital Policies and Territory, as the unit responsible for web accessibility at the regional level.

Requests for accessible information and complaints

To make requests for accessible information and complaints (Article 12 of Royal Decree 1112/2017, of 7 September), go to “Accessible content on the website” and follow the procedure “Request accessible information or make a complaint”.

Any individual or legal entity may lodge complaints regarding compliance with the requirements of Royal Decree 1112/2018, of 7 September, and request information regarding content that is excluded from the scope of application of this regulation.

Requests and complaints that are registered in accordance with the requirements established by Law 39/2015 of 1 October on the common administrative procedure of public administrations.

Application procedure

The application procedure set out in Article 13 of Royal Decree 1112/2018, of 7 September, can be initiated in the “Accessible content on the website” section by selecting “Submit a request”.

If, after submitting a request for accessible information or a complaint, it has been rejected, you disagree with the decision made, or the response does not meet the requirements of Article 15.2 of Royal Decree 1112/2018 of 7 September, you may file a claim for:

• Be aware of and challenge the grounds for dismissal.
• Urge the adoption of appropriate measures in the event of disagreement with the decision taken.
• Explain the reasons why you consider that the answer does not meet the requirements.